KDS Android

KDS/Android: 5.4.0

Date: October 18, 2021

 

Enhancements:

• This release introduces two new modes - QSRA Proxy and Printer Proxy. These are now configured in Connect - Vendor > Kitchen tab > KDS Mode flag.
• QSRA Proxy allows customers to submit all orders from a venue to a specific QSRA Kitchen Server. 
• Connect allows users to define the QSRA Server IPs.
• KDSX retrieves the order and submits it to the QSRA Server IP defined in Connect for the Order Vendor. 
• These can now be different between Vendors. 
• Basic routing information must be configured in each Item - Destination field.
• Additional settings are available in the QSR Automations software suite.
• Printer Proxy allows customers to submit all orders from a venue to printers (without requiring dedicated devices to run the app). 
• Connect allows users to define the Printer IPs - Vendor > Kitchen tab.
• KDS Android now retrieves Item Data from Connect automatically every 10 minutes. This allows customers that regularly change their item data (such as the ones that use QSRA Proxy) to adjust their configuration and not require a logout/login on each KDS device. Item Data is still retrieved during Login.
• New item data is reflected on new orders. Existing orders displayed in the KDS are not affected.
• This version adds support to Seating Information (Section/Row/Seat) when running on QSRA Proxy mode.
• If the order contains a Table Number, KDSX sends this information in the order that goes to QSRA as TableName.
• If the order does not contain a Table Number but contains Sec/Row/Seat info, KDSX sends this information in the order that goes to QSRA (also as TableName). This information is concatenated as one field (with / separators).
• If the order does not contain either, KDSX sends the order to QSRA with an empty Table Name.
• KDSX was enhanced to display orders in the Completed tab sequenced newest-to-oldest.
• Orders in the Pending tab are still sequenced oldest-to-newest.
• Orders in KDSX will now display the items according to their arrival (newest-to-oldest), inside each order.
• All items in the order (when first submitted to KDSX) appear over a white background.
• When additional items are submitted, KDSX displays them with a red highlight bar.
• This release introduces the Auto Purge functionality to KDS Android.
• Orders are removed from the Completed tab at the Closing Time (configured in Connect under Vendor > Open Hours).
• Orders are purged from the local database 24h after they have moved to Completed, Cancelled or Refunded status.
• KDSX will respect order sequence changes made in Activate X (when running with Check Queue - part of our Drive-Thru initiative). 
• To enable Check Queue in Connect, go to Terminal Roles > Core UI > Checks = Yes.
• When running KDSX with printers configured in Connect, the Assign/Unassign button (on the Printers screen, accessible from the Side Menu) will now be disabled.
• This release introduces the mobile version of the Item Details screen. KDSX allows users to select an item on the Order Details.
• When selected, KDSX will display the new Item Details panel, showing the large item image, along with its Description.
• This panel also has an idle timer. If the user does not perform any actions, KDSX will return to the Pending tab after 60 seconds.

 

Defects:

 

• Crashlytics is now properly set up, reporting the correct build version for crashes detected from the field.
• KDSX now retrieves and displays iWeb orders correctly, without any lag.
• Timer issues (appearing on the screen and triggering autocomplete based on Connect settings) have now been resolved.
• Notes (from New Mods) now appear and print correctly on KDSX orders.
• KDSX no longer crashes when printing chits after split/combine check.
• Orders now move back to the Pending tab when items are added to a completed order.

 

Limitations:

 

• KDS Android 5.4 requires ActivateX 15.5.5. This version can also be used with InteractX 1.18.
• InteractX no longer has to be configured to use Connect Mode when used on a site with KDS Android. This option will still work, if needed.
• Installing KDS Android is slightly different - users must get the corresponding Key APK from Appetize (available on demand). Both apps must be installed on each KDS device. 
• Coursing is not yet supported in this release.

 

Required Settings:

 

• KDS Android requires the use of Check Sync to receive orders from ActivateX and Connect.
• Once Check Sync is installed, please take note of its IP. You can find that information in Check Sync by...
• Starting Check Sync.
• Tap Server (on the top left on the Server screen).
• You will see an IP address at the top right corner of the screen - copy that IP address.
• To use KDSX with ActivateX, users need to configure ActivateX to use CheckSync.
• To configure ActivateX to use Check Sync…
• Make sure that Check Sync is installed and available on your network.
• Get the IP address of the Check Sync server.
• Launch ActivateX.
• Click on the Gear icon on the top left corner of the ActivateX Login screen.
• Select Synchronization Config.
• Enter the IP of the Check Sync server and tap Save - IP has to include ws:// and port :1235.
• To use KDSX with ActivateX, users also need to configure ActivateX to use UOP.
• To configure ActivateX to use Android KDS, log into Connect.
• Go to Terminal Roles (General tab).
• Set the Android KDS flag to Yes.
• NEW - To use KDSX, users also need to configure the Vendors (and Subvendors) in Connect.
• Log into Connect.
• Go to Vendors (Kitchen tab).
• Set the KDS Mode to…
• Android KDS - for standard KDS functionality (screen and printers)
• QSRA Proxy - to submit orders to QSR Automations KDS

Printer Proxy - to run a printer-only kitchen layout

KDS/Android: 5.3.0

Date: April 30, 2021

Enhancements

• This version of KDS Android offers support for Scanning using the camera on the device - the target device is the same as ActivateX - Samsung XCover Pro (that has a 6.3" display).
  
  • This functionality is controlled by a setting in Connect - Show Camera Scanner Search in Permission Sets.
    
  • When enabled, KDSX will show a Scan button next to the Search field. Tapping this button switches KDSX to Scan Mode where…
    
    • KDSX shows only the output from the camera and the “barcode scanner” window on the screen, with a Cancel button.
      
    • The camera scanner supports Code 128, PDF417, and QR Code symbologies.
      
    • The app auto-scans when in this mode. Successfully scanning a code selects the order (as the Search button does).
      
  • If the user remains in Scan Mode without performing any actions for 60 seconds, KDSX exits Scan Mode and returns to the Pending tab.
    
• Users are now able to configure the KDSX Layout in Connect. This new flag (called Default View) is available on the Kitchen tab of the Vendor module. KDSX supports these options:
  
  • Grid (default)
    
  • Tall Grid
    
    • Waterfall is not a supported option for KDSX
      
  • For more information, reference KDS - Default View Options.
• The Order Search flow was improved to reduce the number of taps when using KDSX at a Scan & Go type of function.
  
  • The Search Box is now cleared automatically when the user…
    
    • Updates the order status
      
    • Views Order Details
    • Prints order(s)
  • If the user remains in Search Mode without performing any actions for 60 seconds, KDSX exits Search Mode and returns to the Pending tab.
• KDS Android also supports Checks, displaying the check number, table number and seat number (if used) in the order.
• KDSX now shows item images on the Order Details popup (from the Items module in Connect). KDSX also allows users to select an item on the Order Details.
  • • When selected, KDSX will display the new Item Details panel, showing the large item image, along with its Description.
      
    • This panel also has an idle timer. If the user does not perform any actions, KDSX will return to the Pending tab after 60 seconds.
      
• The new app offers support to Multiple Vendors and Multiple Subvendors (when Checks are OFF - a current Connect limitation). 
  • If printers are configured in Connect, the KDSX app will not allow the user to configure bluetooth printers on the device.

Fixes

• Now KDS Android respects the Auto Complete Time setting from Connect..
  
• All orders coming from Connect (such as Interact Web) now show the correct timer information on the KDSX screen.
  
• KDSX is handling Refunded Orders correctly...
  
  • The original order appears as canceled on KDSX.
    
  • The refunded order does not appear on KDSX.
    
• Autoprint functionality is restored in this release.
  

Limitations

• KDS Android 5.3 requires ActivateX 15.3.
  
• Coursing is not yet supported in this release.
  
• InteractX has to be configured to use Connect Mode when used on a site with KDS Android.
  
• Please reference the Required Settings below.

KDS/Android: 5.2.0

Date: March 3, 2021

Enhancements

• This version of KDS Android offers support for Mobile. The target device is the same as ActivateX - Samsung XCover Pro (that has a 6.3" display).
  • When running on a mobile device (just like ActivateX), all KDSX screens appear in Portrait orientation.
  • KDSX can run with or without ActivateX on the device.
  • When running with ActivateX, the user is now able to switch back and forth using the Side Menu on each application.
• KDS Android supports all KDS Modes: Connect, Local, Dual.
• The new app also supports all Dynamic Modes:
  • Fire on Payment - KDS shows the order once it is tendered with a payment type.
  • Fire on Total - KDS shows the order when the user begins the checkout process in ActivateX (or submits items to a check).
  • Fire on Next - KDS shows each item once the subsequent item is added to the order. The last item in the cart is sent to the KDS by submitting an item to a check or by proceeding to checkout.
• KDS Android also supports Checks, displaying the check number, table number and seat number (if used) in the order.
• The new app offers support to Vendors and Subvendors (when Checks are OFF - a current Connect limitation). The name of the vendor/subvendor used in the app Login is also available on the side menu.
• KDS Android shows the New Mods formatting correctly, according to the Display Mode defined in each item set.

Limitations

• KDS Android 5.2 requires ActivateX 15.2.
• Coursing is not yet supported in this release.
• InteractX has to be configured to use Connect Mode when used on a site with KDS Android.
• Please reference the Required Settings below.

KDS/Android: 5.1.0

Date: January 15, 2021

Enhancements

• KDS Android supports all KDS Modes: Connect, Local, Dual.
• The new app also supports all Dynamic Modes:
  • Fire on Payment - KDS shows the order once it is tendered with a payment type.
  • Fire on Total - KDS shows the order when the user begins the checkout process in ActivateX (or submits items to a check).
  • Fire on Next - KDS shows each item once the subsequent item is added to the order. The last item in the cart is sent to the KDS by submitting an item to a check or by proceeding to checkout.
• KDS Android also supports Checks, displaying the check number, table number and seat number (if used) in the order.
• The new app offers support to Vendors and Subvendors (when Checks are OFF - a current Connect limitation). The name of the vendor/subvendor used in the app Login is also available on the side menu.
• KDS Android shows the New Mods formatting correctly, according to the Display Mode defined in each item set.

Limitations

• Activate X v15.1.1+ required. 
• KDS Android requires the use of New Check Sync and the existing Check Sync. 
• Coursing is not yet supported in this release.
• InteractX has to be configured to use Connect Mode when used on a site with KDS Android.

Required Settings

• KDS Android requires the use of Check Sync to receive orders from ActivateX and Connect.
  • Once Check Sync is installed, please take note of its IP.
    • You can find that information in Check Sync by starting Check Sync.
    • Tap Server (on the top left on the Server screen).
    • You will see an IP address at the top right corner of the screen - copy that IP address.
• To use KDSX with ActivateX, users need to configure ActivateX to use CheckSync.
  • Make sure that Check Sync is installed and available on your network.
  • Get the IP address of the Check Sync server.
  • Launch ActivateX.
  • Click on the Gear icon on the top left corner of the ActivateX Login screen.
  • Select Synchronization Config.
  • Enter the IP of the Check Sync server and tap Save - IP has to include ws:// and port :1235.
    
• To use KDSX with ActivateX, users also need to configure ActivateX to use UOP.
  
  • To configure ActivateX to use Android KDS, log into Connect.
  • Go to Terminal Roles (General tab).
  • Set the Android KDS flag to Yes.