Samsung - Mobile Solutions with Link 2500

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There are two options for ActivateX Samsung models to work with the Link/2500 for mobile use-cases.

  • Samsung xCoverPro
  • Samsung TabActive2

xCoverPro

The xCoverPro is expected to deploy inside an ImageHolders case, and may have an optional 230i Bluetooth printer, as well as a multi-unit charging station.

Note: To allow the xCoverPro to communicate to the Ingenico Link/2500, please be sure to use an OTG USB A to USB C connector. This allows the Samsung device to treat the Ingenico as a peripheral to be used over usb.

TabActive2

The TabActive2 is expected to deploy inside an ENS case, and can be setup on legs, or carried with a hand-strap.

Note: To allow the TabActive2 to communicate to the Ingenico Link/2500, please be sure to use an OTG USB A to USB C connector. This allows the Samsung device to treat the Ingenico as a peripheral to be used over USB.

Update Tablet Settings

Additionally, we found that the configuration on the tablet itself may need to be updated, with the following steps:

  1. Connect LINK/2500 to ActiveTab2 using an OTG USB A to USB C connector.



  2. Check to see the current Software Version on the ActiveTab2
  3. Open the Settings app.
  4. Scroll down and select About Tablet. 
  5. Select Software Information.
  6. Verify the device is on Android Version 9 or higher.

  7. Go back to the main Settings screen.
  8. Select the Magnifying Glass and search for HOST

  1. Select MTP Host system app.

    Screenshot_20201112-172931_Settings.jpg

  2. Select Notifications.

  1. Open the Notification Center but pulling down from the top of the screen.
  2. Tap the USB Options system notification.



  3. Select USB Controlled by Connected Device

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