Activate Android 2.11.0
Release Date: December 22, 2017
- Split Check
Activate Android 2.10.4
Release Date: February 15, 2018
Fixed:
- Activate Android will now respect CBORD meal equivalency plans.
Activate Android 2.10.3
Release Date: February 9, 2018
New:
- Added support for charging taxes to a convenience fee. See Connect 10.13 release notes for more information on how to set this up.
Activate Android 2.10.2
Release Date: January 31, 2018
New:
- Activate Android is now integrated with a new device: Elo All-in-One 2.0 15″ tablet.
Fixed:
- General improvements and enhancements.
Activate Android 2.10.1
Release Date: December 12, 2017
New:
- Check Sync updates – additional confirmation when adding items to open Checks.
- Add some items and tap the Check button
- You want to add this item to the open Check
- Choose a check from “Open” list
- Previously, we’ve encountered some problems with choosing the right check as they were synchronizing and users may have added the new item to the wrong Check by mistake
- Now: When adding a new item to the open Check you will see a new dialog window that would ask for additional confirmation to make sure that you’re adding an item to the right check
- New dialog says i.e.:
-
Add an item to tab: level/1/4/A
-
Would you like to add these items to this open tab?
-
Cancel / Ok
-
- If you’re sure that’s the right Check – confirm with OK
- Result: item is added to the correct Check
Fixed:
-
- Random crashes when Activate device (i.e. tablet) is connected with PayPoint.
- App crashes after opening a Check order.
- Issues with finalizing payment in Check Sync mode. We’ve fixed the faulty behavior presented below:
- Open Activate and add some items
- Tap on Check and open with Name
- Closeout the Check, then Split the Check into two CC payments
- Authorize the payments
- ap on Add Tip button on Thank You screen
- Go to All Orders > Pending Closed
- Choose “Cancel Payment”
- Issue: when user decided to tap on CC after canceling the payment and swiping / entering manually CC again, it was not possible to finalize the transaction as Tip screen was shown repeatedly
- Fixed: Now, there’s no possibility to cancel finalized transaction
- Different refund amounts for item refund in Split payments.
Note: It is not possible to perform item refunds for Easy Split and Old Split transactions.
Changed
- Check Sync – setup.
Note: This change is very important, as it changes the way we enable Check Syncing for users. Previously, Check Syncing was turned off/on for the Venue via Connect > Options > Permissions Sets. Now, to enable Check Syncing globally for the Venue, you need to:- Log in to Connect Admin panel https://admin.appetizeapp.com
- Click on the correct Venue from Venues list
- On Venue Details page, you will see a settings button located on the right side of the page next to “Edit” button
- Click on the three-dots button
- Choose “Additional Settings”
- In Venue General section, you’ll find “Check Syncing” toggle
- Change Check Syncing to “Enabled” and save your changes
- Result: Check Syncing is turned on for the whole Venue
Activate Android 2.10.0
Release Date: November 2, 2017
- Check Syncing
Changed:
- Email Total button added to Finalize Day.
When you go to Activate -> Finalize Day -> Server or Local Totals, there will be an additional button “Email Total” that would send an email of finalize day transactions to the email address provided.
Note: To be able to tap “Email Total”, you need to enable the correct Permission Set on Connect.
Fixed:
- Issues with changing selected tip in Split transactions.
- Custom Tender display on Activate and on receipts as cash.
- Problem with respecting “Hide 0.00 Price Permission Set toggle”.
Now when this permission = YES on Connect, Activate hides items that have 0.00 price set. - Automatically return to Menu.
Note: This feature works for Shared Accounts in Restaurant Mode only - The option set in Connect > Options > Employee Role > General > “Automatically Return to Menu” now works for Android devices
Activate Android 2.9.12
Release Date: November 16, 2017
New:
- Disable the ability to Logout to the PIN screen when items are in the cart.
When user, who is logged in with Shared account adds some items to the cart and taps the “Logout” button located in the upper-right corner, he will not be able to Log out of Activate until items are stored in cart
Note: This would work only for Shared accounts
- Issues with Loyalty Card button shown in Settings gear.
- Currently, when user taps the Settings Gear via Activate, he can see Loyalty Card text field.
- When Loyalty Card is tapped, the user sees a list of Loyalty Card types available for the account.
- After choosing the Loyalty Card, i.e “Skidata”, the user needs to enter the card number manually/ swipe/ or scan a card and confirm with the “Assign Loyalty Card” button.
- When the card number is validated successfully, the user sees the alert “Loyalty card was successfully assigned to order”.
- Closing Check Orders with no items in the cart. If a Check Order is left with no items (for 0.00) you can close it.
- Open a check with some items (open with Name, or with Credit Card)
- Choose the open check and delete all items from the cart
- Your check order should show zero items
- Tap “Closeout Check”
- Close the check with CC or choose another payment method, i.e. cash
- The Check Order should move from “Waiting for Payment” to “Completed” and the previous alert “Please add items to continue” should not be shown
- Respecting “Hide 0.00 Price Permission Set toggle”.
- Now, when “Hide 0.00 Price” permission = YES on Connect, Activate hides price of items that have 0.00 price set.
- So a customer instead of “Hot Dog $0.00” item should see “Hot Dog” item
- Item Level Discount – fixes.
- Add some items to the cart
- Tap “More” button
- Choose “Discount” menu
- Select item-level discount
- If you tap the Discount more than once, it won’t be applied over and over again to the same item
- Custom Tender display on Activate and on receipts as cash.
- When Custom Tenders are used for Activate account, they will not be displayed on-screen or printed as cash tender
- This means that the “$” sign used for Cash orders should never show up next to Custom Tender amount
- Custom Tip – Number Pad is not displayed.
- Add some items to the cart
- Swipe a valid Credit Card
- When Tip choice appears, tap “Custom”
- A Number pad that allows user/cashier to enter the desired Tip Amount (different than suggested Tip) shows up
- When the correct Tip amount is entered, tap “Continue” to finalize the transaction
- Issues with calculating Fee set via Employee Role.
-
- Fee that is set for Activate Account via Connect -> Options -> Employee Role -> Fee/Tip/Tax Tab
- For Percentage Fee to work correctly, you need to select the Fee/Tip/Tax Tab and mark:
Convenience Fee toggle = YES
Fee Type = Percentage
Fee Amount = i.e. 21.5 - Currently, when such a Fee is assigned to the correct Employee Role, Activate respects the exact Fee Percentage and calculates the final amount (based on the price of items in the cart) correctly. Note: Fee amount may vary depending on Rounding settings.We’ve experienced problems when Fee percentage value was set with decimals, i.e. 21.5%, as Activate was ignoring the decimal places
-
Activate Android 2.9.11
Release Date: August 10, 2017
- The ability to filter inventory items by Chargeable and Non-chargeable options
Activate Android 2.9.10
Release Date: July 14, 2017
New:
- Rounding on Split Payment (So-called “Old Split”)
Currently, when Rounding in Venue settings is turned on, it also applies to transactions closed with a Split Payment method
Note: Rounding in Split works only if all payments are cash. Split rounding is applied to the last split, so i.e. when you have three splits – the last is rounded up/down, depending on your Venue settings
Changed:
- Check orders with Easy Split payment
Now, it is possible to make a check order and close it out with Easy Split payment
Fixed:
- Check orders with weight item crashes.
- Crashes on split payments.
- Split by amount – issues with editing transaction details.
- Printouts for specific transaction types – item with modifier.
Activate Android 2.9.9
Release Date: July 4, 2017
- Scale Integration
- Print button for timekeeping receipts
- Cash drawer opens on refunds only for cash transactions
- Require PIN for removing items from cart
- CC payment changes
- Pending and Completed order count on Finalize Day print
- Scale integration
- After attaching a scale to the device you can get the weight of items automatically, instead of manually entering it.
- Additionally, tare weight can be assigned to each item. Its value is later removed from the value of weighed items. This is useful when you do not want customers to be charged for the weight of containers.
- After attaching a scale to the device you can get the weight of items automatically, instead of manually entering it.
- Print button for timekeeping receipts
- With the timekeeping (Humanity) module enabled, employees can clock in and clock out on the Activate terminal. When an employee clocks out, Activate displays the amount of the time they have worked. After the new button has been added, it is possible to print that information on receipt.
- Cash drawer opens on refunds only for cash transactions
- We added new permission set in Permissions Sets > Cash drawer section called “Open cash drawer on refunds only for cash transactions”.
- When enabled (set to Yes) cash drawer opens after a cash transaction.
- No means that the cash drawer opens for any transaction.
- When enabled (set to Yes) cash drawer opens after a cash transaction.
- We added new permission set in Permissions Sets > Cash drawer section called “Open cash drawer on refunds only for cash transactions”.
- Require PIN for removing items from cart.
- When set to Yes in Connect > Options > Permissions Sets > Main View, Activate requires Admin PIN to remove an item from a cart or clear cart. It applies only to the main view, not check the view.
Changed:
- CC payment changes
- Disable Signature if CVM is PIN
If the credit card is verified via PIN, a signature is not required.
When Digital signature = Yes and CC verification is done via PIN, Activate does not prompt the user to sign on the screen.
When Digital signature = No and CC verification is done via PIN, on CC voucher there is a message “Verified by PIN” and no place for signature. - Currency and Auth Code is displayed on receipts and CC vouchers by default now.
- Disable Signature if CVM is PIN
- Pending and Completed order count on Finalize Day print
- On Finalize Day receipt except for Total Orders count (count of all of the orders), there are added new ones for Pending, Completed and Offline orders.
- Calculation fixes
- UI improvements – increased font size
Activate Android 2.9.8.2
Release Date: June 12, 2017
CONTENTS:
NEW
1. Member Benefits
2. Multiple barcodes scanning for single item
3. Order information updated with device name
4. Venue name added to diagnostics file
5. Alcohol – (Drink Limit) per order
CHANGED
FIXEDNEW: [ps2id id=’new1′ target=”/]1. Member Benefits [ps2id id=’mb2′ target=”/]
– This new feature enables SKIDATA clients to get automatically assigned discounts per item or per order
– When customers scan their barcodes /swipe card /enter manually their loyalty card, all the assigned discounts are added to the order
– Member Benefits will function in both Activate modes: normal and Retail
– Available ONLY for the accounts with Easy Split enabledPRECONDITIONS:
Member Benefits are enabled via Connect and the SKIDATA portal
– Easy Split enabled (Connect > Options > Permission Sets > Payments)– Connect: SKIDATA is enabled for the Venue
– Connect Discounts need to be created to link to the Benefit Code
– Next, on SKIDATA settings page (Settings > Member Value) Benefit Codes need to be added. The Benefit Codes must match the Connect discounts in terms of: name, value, type. Benefit Code needs to have the correct user ID assigned and the correct discount ID assigned so that Connect, Skidata, and Activate are bounded together – Additionally, Skidata Database setup (parameters for Member Benefits) must be setAND WHAT IS HAPPENING ON ACTIVATE?
– Add some items (that have discounts assigned) to the cart
– Tap “More” button that redirects you to “Assign Loyalty Card” button
– Tap “Assign Loyalty Card”. You will be asked to scan the barcode/swipe/enter the number manually
Note! The customer’s Loyalty Card is always scanned before payment. At the time when Loyalty Card is being scanned, Activate makes the following actions:
– A call is made to the Member Value System (Skidata)
– Loyalty card information is transmitted
– All “Member Benefits” for the account are transmitted back to Activate
– Activate applies the benefitsResult:
Note!
If you go to “Other” and tap Remove Loyalty Card -> All the assigned Member Benefits are deleted. The same happens when you tap the “Close Options” button. Then, you can reapply the Benefits when a card is added again.2. Multiple barcodes scanning for single item [ps2id id=’mkfff’ target=”/]
– How does this work? One item can have more than one barcode assigned via Connect. Next, scanning any of the assigned barcodes allows to add the same item to the cart
HOW TO SET BARCODES VIA CONNECT1. Connect -> Items -> Codes tab2. reach “Codes” tab
3. click “Add code” button and fill in the necessary fields
Code = the name of your Barcode
Type: BarcodeNote!
It’s not possible to have i.e. item and modifier with the same barcode and it’s not possible to have the same barcode twice per venueRepeat steps 1-3 to add another Barcode. The functionality is designed to support multiple Barcodes.Additionally, some settings are needed on Connect > Employee Role
Employee Role General Page (click YES)Also, the Barcode Scanner should be enabled via Activate
1. Open Activate
2. Tap username (top-left corner) to open the left menu
3. Choose “Diagnostics”
4. Tap “Enable Barcode Scanner”Then, if you have barcode scanner attached to your device and item barcodes are generated, they can be applied & used in simple steps:
Activate
– scan one of the available barcodes
– result: item is added to the cart3. Order information updated with device name (Elo Devices) [ps2id id=’odkrr’ target=”/]
– the change has been done under the hood, so no setup actions required from the user Now, the device model name will be shown on Connect > Orders > Order Details view
4. Venue name added to diagnostics file [ps2id id=’vnmae’ target=”/]
– Venue name has been added to zip file to make it easier with investigation and identification for a given client
To send the file do the following:
1. Open Activate
2. Tap username (top-left corner) to open the left menu
3. Choose “Diagnostics”
4. Tap “Send Diagnostic Info”As a result, you’ll see the diagnostic file on FTP titled by Venue name
5. Alcohol (Drink Limit) per order [ps2id id=’alco9′ target=”/]
– respecting alcohol limit set up via Connect
– if the number of alcohol items added to the cart is higher than the predefined limit via Connect, Activate should prompt a warning “Maximum number of alcohol is xxx” and block the user from adding more kinds of liquorsConnect Setup:
1. Go to Options -> Vendor Roles
2. Click the correct Vendor Role
3. Reach “Alcohol” tab and set Drink Limit / Limit Amount fields
ACTIVATE:
1. Open the app
2. Add some alco items to the cart
(My limit is set to “3” and I’m trying to add 4 alco items)
3. As a result, a warning message is displayed and only 3 alco items are left in the cart CHANGED: [ps2id id=’chang7′ target=”/]
- Changes on printouts in case of offline CC transactions.
-> now the transaction shows up as “Approved” on the receipt
FIXED: [ps2id id=’fixd’ target=”/]
- Loaded Value Custom title button functioning.
- Incorrect total printed on receipt (for Easy Split transactions).
- Sporadic errors on Clock In / Clock Out.
- Void Reasons fixed. When doing a refund on Android devices, Void Reasons show up correctly.
- Itemized Receipt printing issues.
- Rounding issues when Tab and Split Tender enabled on Employee Role.
Activate Android 2.9.7
Release Date: April 27, 2017
NEW
1. MONERIS
1.1 MONERIS IN POS MODE
1.2 MONERIS IN REST MODE
1.3 “Cancel” Moneris transaction button
FIXED
NEW: [ps2id id=’NEDDDS’ target=”/]
1. Moneris [ps2id id=’modn2′ target=”/]Moneris payment has already been implemented for Android devices.
Moneris is like any other CC payment, but it can only be used when the device (iPad / tablet / ELO) is paired with a certified iCMP Ingenico terminal. Now, several changes and improvements have been added:
1.1 Moneris in POS (Point of Sale) [ps2id id=’pos88′ target=”/]
a) Moneris standard payment
– Moneris UI is now a bit changed in POS view
– no digital signature view, but the signature line on printouts will show up
– “Credit Card” button redesigned. As you can see on the below screen, a small dot (red or green) appears next to this tender type.
Red – if Moneris terminal is not paired
Green – if Moneris terminal is paired

-> When it comes to opening check order – nothing has changed. We’ve only added possibility to open check using Moneris tender.Note! Check orders will work on Activate if on Connect > Main Menu > Options > Employee Roles > Payments Tab:
Tab is enabled for the account
Split Tender is disabled for the account


Note! If the cart is empty error message appears.
– choose check opening method
– if you want to pay with Moneris – tap “Open with Credit Card” button
– then select “Open with Credit Card” (i.e for swipe)

– if terminal is supported on this device – prepare the card and you’ll be asked to continue opening check using the terminal
1.2 Moneris (REST – restaurant mode) [ps2id id=’rest90′ target=”/]
– creating REST orders works as usual – so for the Connect accounts that support Restaurant mode. Previous versions did not support Moneris payments
– The only difference now is that you can pay with Moneris (so only when Moneris terminal is connected to the device)
– if you want to refresh your knowledge of REST mode – go ahead and read on in our Functional docs1.3 “Cancel” Moneris transaction button [ps2id id=’inlkf’ target=”/]
– When Moneris transaction is being processed – progress spinner is displayed
– Since there might be situations – like terminal not responding we show “Cancel” button after 10-15seconds that cancels the transaction so that we’re not stuck with spinner blocking our UI

– Additionally, a message reminding users to press the physical red button on a paired terminal shows up.

FIXED: [ps2id id=’fkfm3′ target=”/]
1. Updating Activate UI with correct currency.
So, if Canadian symbols are needed, the displayed payments will show C$.
2. Moneris Refunds.
3. Issues with wizard items.
Activate Android 2.9.6
Release Date: April 21, 2017
Below you can see the most important stuff we’ve fixed:
- Cash drawer fixes (issues with opening).
- Givex Payment – All Orders View & printouts.
- Inventory – Count In fixes.
Activate Android 2.9.5.6
Release Date: April 19, 2017
New
- Tax per Item
1.1 General Information
1.2 Sample Cases
1. One taxable item, tax type: Inclusive
2. One taxable item, tax type: Exclusive (Percentage)
3. One taxable item, tax type: Exclusive, tax value: Flat
4. One taxable item + multiple exclusive tax rates
5. Two taxable items
6. Price Threshold
7. Tax per Item & Discounts
- Tax per Item [ps2id id=’km1mk1′ target=”/]
1.1 GENERAL INFORMATION: [ps2id id=’ginf11′ target=”/]
-> a brand new possibility that allows adding customized Tax per individual item(s)
-> available Taxes per Item:
Type: inclusive, exclusive
Value: flat, percentage
-> you can add more than one Tax per Item (called “Tax Rates” via Connect), but they need to be of the same type, so i.e. it’s fine to add 2 “Inclusive” Tax Rates. Adding Inclusive & Exclusive Tax Rates would result in a failure
-> you can mix flat & percentage Tax Values
-> Tax per Item is always applied to individual item prices
-> you do the settings steps via Connect and then this info is sent to Activate where you can see the correctly calculated Taxes
-> for more info on Connect configuration steps – go here and click “Tax per Item – Detailed Settings”
Note! When ‘Tax per item’ is enabled on a Venue, Activate versions that are not supporting “Tax per Item” will not be working properly in terms of calculating taxes. Tax will be always 0. 1.2 SAMPLE CASES: [ps2id id=’sample11′ target=”/]
Have a look at below sample Tax per Item scenarios to find out more about Tax per Item.1. One taxable item, tax type: Inclusive [ps2id id=’skm11′ target=”/]-> the Tax Rate is assigned to my item (Items -> Taxes -> Assign Tax Rate)
-> item subtotal = $1.50 (this is the price with 10% inclusive tax added)
Activate:
-> add the item to the cart
-> the displayed Total = $1.50. It includes an Inclusive tax that is hidden in item’s price. So clients don’t see it.
-> Tax = Inclusive means that you will not see the amount of tax on Activate-> you can see the precise Tax amount when order is completed on Connect / Reports
here – that’s an excerpt from Reports > End of Show > Category Sales-> Inclusive tax amount is also visible on Orders page in Connect
2. One taxable item, tax type: Exclusive (Percentage) [ps2id id=’kmj1j1′ target=”/]
-> the Tax Rate is assigned to my item (Items -> Taxes -> Assign Tax Rate)
-> item subtotal = $2.00
Activate:
-> add the item to the cart
-> the displayed subtotal = $2.00
-> the displayed total = $2.20 (includes exclusive tax that is visible in “TAX” field)
3. One taxable item, tax type: Exclusive, tax value: Flat [ps2id id=’km1kk11csd’ target=”/]
-> the Tax Rate is assigned to my item (Items -> Taxes -> Assign Tax Rate)
-> item subtotal = $2.00
Activate:
-> add the item to the cart
-> the displayed subtotal = $2.00
-> the displayed total = $2.01 (includes exclusive flat tax that is visible in “TAX” field)
-> flat tax = always a constant $ amount
4. One taxable item + multiple exclusive tax rates [ps2id id=’ppl111′ target=”/]
-> Tax Rates are assigned to my item (Items -> Taxes -> Assign Tax Rate)
-> item subtotal = $2.00
Activate:
-> add the item to the cart
-> the displayed subtotal = $2.00
-> the displayed total = $2.51 (includes 3 exclusive Tax Rates visible in “TAX” field)How is it calculated?
Tax per Item is always applied to subtotal. So the final Total is a sum of:
– flat tax ($0.01)
– percantage * subtotal ($2 * 10% = $0.20)
– percentage * subtotal ($2 * 15% = $0.30)
Final Tax per Item = $0.51
TOTAL = Subtotal ($2.00) + Tax Per Item ($0.51) = $2.51
5. Two taxable items [ps2id id=’km11ppll’ target=”/]
Connect:
-> first item ($2.00) has 10% exclusive tax
-> second item ($2.50) has 15% exclusive tax
Activate:How is it calculated?
Tax per Item is always applied to subtotal. So the final Total is a sum of:
– subtotal
– Tax Rate 1: $2.00 * 10% = $0.20
– Tax Rate 2: $2.50 * 15% = $ 0.375 rounded up to $0.38
– final Tax = $0.58
– TOTAL = $4.50 + $0.58 = 5.08 6. Price Threshold [ps2id id=’pthres11′ target=”/]
When creating Tax Rates in Connect > Options, you can set Threshold Logic and Threshold value.
There’re 2 Threshold Logic types to choose from: Not Set or Full
Say that you choose logic = Full and you set Threshold value to 5. This would mean, that the item that costs less than $5 will not be taxable.Connect > Options > Tax RatesSo, the above Tax Rate setting would cause that items that cost less than $5 will not be taxed. 7. Tax per Item & Discounts [ps2id id=’lpaod’ target=”/]
There is a new flag in Connect > Options > Discounts.
When adding new discount to item it is possible to mark it as Taxable (Yes/No). But what it means?Say that you apply Discount (taxable = YES) to your item that has Tax per Item active. When applying discount via Activate, you’ll see that the final Tax per Item amount will be calculated from the price of an item after adding the discount.If the applied Discount is non-taxable, the final Tax per Item value will be calculated based on the initial item price (before discount).Example:
Tax Rate = Exclusive (15%)
Discount = 10% – is taxable
item subtotal = $2.50Step1 – I add my item to the cart. Tax per Item (15%) is calculated.Step2 – I tap “More” button and go to Discounts. I decide to choose “Is Taxable 10%” discount. As you can see, the subtotal changes to $2.25 as discount is applied to item’s raw price (so that’s $2.50 * 10%).
Step3 – I want to pay for my item, so I go to tab “Payments”. There you can see that the item’s price has been updated. Tax per Item is being calculated once again.
Remember, that our setting of discount was “is taxable”. This implies that Tax is calculated based on the price of an item after adding discount.So, we’ve got our $2.50 item that costs $2.25 after discount.
Now, we’ve got 15% Tax per Item that is applied to $2.25 ($2.25 * 0.15 = $0.34). And now we’ve got our new Total that is a sum of $2.25 + $0.34 tax.Fixed: [ps2id id=’kmkq1′ target=”/]1. Checkout button that was missing in some cases is now fixed.
2. Tax per Item issues.
Activate Android 2.9.5
Release Date: April 5, 2017
Contents (click to jump to the section)
New:
1. Streamline
1.1 General Information
1.2 Config Steps – Connect/database
1.3 Payment Flow – Activate
1.4 Refunds
1.5 Balance Check
2. Wizard Item
3. Fixed
New:
- Streamline [ps2id id=’dac-9d’ target=’’/]
1.1 General Information [ps2id id=’wkc-1′ target=”/]
-Streamline is a loaded value payment type that includes ticket balance to be spent within certain expiration time - It works in a form of a purchased ticket (gift card) that is scanned from 1d barcode / entered manually /
– Example usage: the customer purchases a ticket for the game that comes with $10 of loaded value which can be spent
– Streamline payment method is supported on Activate Android in POS regular mode, REST mode, Easy Split and regular splits 1.2 CONFIG STEPS – CONNECT / Database [ps2id id=’w-999′ target=”/]
– enable Streamline on Employee Role = YES
– you can also customize the name of your TinCaps button– Database: correct settings of Payment type (Loaded Value) and Payment ID for the Venue. For more tech info reach out to respective developers.1.3 PAYMENT FLOW – ACTIVATE [ps2id id=’990322′ target=”/]POS FLOW – regular transaction
1. Add some items to the cart
2. Choose Streamline payment type3. Next – you will be asked to enter the amount to be paid.
4. Choose tip (if applicable).
5. After that – provide the card number. This can be done in 2 ways: enter manually ticket number/scan 1d barcode (barcode scanner must be attached).A sample 1d STREAMLINE barcode:6. Finally, tap the green “Complete order” button to finalize your order.
7. Activate will check the balance and if they're sufficient funds, the item with updated payment type will be displayed in the cart.
If transaction is successful, you will see the “Thanks” screen.
Note! For STREAMLINE transactions, Signature confirmation screen is not supported.1.4 REFUNDS [ps2id id=’oo-11′ target=”/]For Streamline Loaded Value, refunds are supported and their flow is like for regular orders.1. Open Activate’s Left Menu and choose “All Orders” view
2. Choose the order that is to be refunded from “Completed”3. Tap the quick refund button and confirm.
4. Result: order is refunded and goes to the “Refunded” tab.And, of course, Connect would reflect the status of your order.If the order has not been refunded yet, Connect would allow to Refund the order/item manually.
1.5 BALANCE CHECK [ps2id id=’kk-102′ target=”/]
Since Streamline is Loaded Value payment, checking card balance is validated every time payment is made. Additionally, there are a few places where ticket can be checked manually.
a) Settings Gear– if there is more than one payment type active for the Venue (i.e. TinCaps and Givex) – Select Payment Method window appears.
– next, type in / scan your ticket number and see the resultb) Split Mode (regular “Split”).
– Choose “STREAMLINE” for one split payment and check balance.
– Note! Checking balance on Split Mode is possible only by entering ticket number manuallyc) Check Orders
– Add some items to the cart and open the Check Order. When tapping “Closeout Check” and choosing STREAMLINE payment, balance check is also possible.
– Note! Checking balance on Check Orders is possible only by entering ticket number manually - Wizard Item [ps2id id=’wiz-223′ target=”/]
Wizard item is a type of item, where modifiers & other special treats are presented in a form of graphic steps. Example:
Hamburger item has wizard enabled.
1. User adds hamburger to the cart.
2. Once the item is tapped, a wizard window with additional items, sauces, beverages, etc opens.
3. Next, the user needs to go through all wizard steps one by one (it’s not always obligatory to buy the items, but the user needs to see all of the steps).IMPORTANT! Wizard item will be ready to use on Activate only when it has some modifiers assigned.To do it, go to Connect > Items > Modifiers > Create. Next, when a modifier is created, you need to right-click the modifier so that additional options open > Assigned Items tab. In Assigned Items – click the “Add Item” button and choose the item that you want to update. You can also add a modifier first, then go to Items > Modifiers tab and right-click “Add Modifier”.Wizard Item Configuration (Connect)
1. Go to Connect > Items > Create or use the existing item
2. When an item is created/opened, go to Wizard tab
3. First, click “YES” in Wizard Settings/Has Wizard?
4. Next, you need to add wizard steps. Step = individual screen, where certain modifiers are presented.
5. Fill in the required fields, enable/disable some options using YES/NO toggle buttons, and finally – assign modifiers. The chosen modifiers will be displayed on one wizard step.
6. Confirm with “Save Step” button. The new step entry will be visible in Item > Wizard > Wizard Steps, and it can always be edited or deleted.
7. Repeat steps 4-6 to add a new step.
Note!
You can add as many wizard steps as you want.
There is no modifiers limit when it comes to adding them to certain steps. Example:
I’ve got 3 wizard steps created and assigned to the “Cheeseburger” item: 1. Sauce, 2. Cheese, 3. ExtrasSTEPS:
1. Tap “Cheeseburger” item
2. Wizard steps will show up before adding this item to the cart
Then, I got to step 2 and 3.
3. When you went through the steps, your item goes to the cart with an updated price.
Note! You cannot tap the item from the cart view and edit added modifiers. You can only delete the item and start adding modifiers from the beginning.
Fixed: [ps2id id=’fixed11′ target=”/]
- Wizard items.
- TinCaps (without swipe support).
- Bugs from Yankee Stadium including issues with entering tips.
Activate Android 2.9.4
Release Date: March 21, 2017
New
1. Moneris payment – General
Configuration (Basic Steps)
2. Payment Flow – Easy Split mode (a)
3. POSpad error tabFixed
New
- Moneris Payment.
GENERAL: [ps2id id=’kd’ target=”/]
-> Activate Android supports Moneris in Easy Split mode in POS (Point of Sale) only
-> The gateway supports cards such as Visa, MasterCard, Diners.
-> Moneris is like any other CC payment, but it can only be used when the device (iPad / tablet / ELO) is paired with a special iCMP Ingenico terminal.
-> On Android side you need a device (Samsung) paired with iCMP vendor. If terminal IDs needed – they are the serial numbers of swipers (e.g. I6016359)
-> Payment interface when Moneris is active for Activate account is a bit changed now. Credit Card payment method is separated from the Cash button.
-> lack of digital signature confirmation screen
CONFIGURATION (Basic Steps): [ps2id id=’conf1′ target=”/]
a) pair iCMP paypad via bluetooth with your device( remove all previously paired devices from iCMP itself)
b) Database – set up the payment gateway in gateway_credentials table for your Venue
2. PAYMENT FLOW – Easy Split modea) Payment Flow, POS account, Easy Split = YESAdd some items to the cart and tap the “More” button. This will allow to proceed with Moneris payment.Then, tap “Credit Card” button
Note! Adding TIP for Moneris is not supported yet, but when it will be – adding tip window will show up BEFORE adding payment.Next, choose either “Manual Entry” or “Finalize Payment” button.
When choosing Manual Entry, the user is no longer asked to type the CC number using Activate number field. Now all payment steps are done on a paired iCMP device. Using the paypad enter the CC number and then, expiry date. The correct format of expiry date is MMYY (M=month, Y=year). YYMM would be declined.When choosing Finalize Payment user is prompted to swipe/tap the card using iCMP.! SIGNATURE: For Moneris signature confirmation screen has been removed.Additionally, since Moneris payments will operate only using iCMP terminal, there will be 2 new screens that would indicate whether the terminal is connected and you can finalize the transaction. If the terminal is disconnected, there will be no possibility to go on with the payment.below – sample “Terminal connected” screen
3. POSpad error tab [ps2id id=’posp1′ target=”/]New tab added in “All Orders” view.
POSPad error tab is a place where all sorts of faulty transactions go. So those that were declined, the card number was invalid, expiry date was “partly true” and you know…all the possible wrong scenarios. In case when something goes wrong, there comes the rescue “Repair” button.
“Repair” button is placed next to the wrong transaction and it functions in a very similar way to “Refund”. So it tries to refresh, restore or re-checkout the payment again.
When “Repair” is tapped, you’ll be asked again to swipe/tap/enter manually your CC number on iCMP. Then, the external device would show the alert message like “Purchase correction”. If the purchase correction is not successful, then the iCMP would show “Refund”. Once again, refund needs to be confirmed by swiping/tapping/entering CC number on iCMP.
Fixed: [ps2id id=’fix1′ target=”/]
- Age verification alerts visibility.
-
Fabric crashes hotfix.
-
Inventory counts view fix.
Activate Android 2.9.3
Release Date: March 15, 2017
CONTENTS:
Click to jump to a section
New:
1. Skidata Loaded Value
General information
Configuration
Payment flow
Balance check
Pay with a few loaded value cards
2. Fixed
New [ps2id id=’new-1′ target=”/]
-
Skidata Loaded Value [ps2id id=’lv-1′ target=”/]
GENERAL INFORMATION: [ps2id id=’gen-1′ target=”/]
– paying with Skidata loaded value is available as a single button payment
– with this type of Loaded payment, we use Skidata “fake” money that have an expiry date
– the payment works mainly with barcodes
– for Loaded Value, expiration and validation date are checked to make sure that the card can be used. They’re defined in Skidata external portal
– when Skidata Loaded Value payment is being made, Activate checks the ticket balance automatically. However, it is possible to check the balance manually using “Check Balance” button (read more in BALANCE CHECK section)
CONFIGURATION: [ps2id id=’config-1′ target=”/]
a) Database – Skidata Loaded payment entry
To know technical requirements – reach out to Appetize team asking for technical documentationb) Connect > Employee role > Payments: enable Skidata Loaded Payment and customize the name of your Loaded Value button
c) Then, the correct vendorID is sent via API calls to Skidata so that a given Vendor is ready to use it
PAYMENT FLOW: [ps2id id=’pf-1′ target=”/]
1. Add some items to the cart.
2. In “Easy Split” mode, tap the “MORE” button. 3. Tap the Loaded Value customized button.
4. Enter the amount due, or tab the “All Remaining” button.
5. Enter ticket ID and confirm.
5. Tap the green “Complete Order” button.
6. To add tip/finalize payment you need to open the left menu -> All Orders view -> Pending closed section.
7. When tip is added, tap “Finalize Payment” to confirm.8. Thank you screen shows up. Order goes to “All Orders” -> “Completed”.
Note! You cannot make a refund for Skidata Loaded Value payments.
BALANCE CHECK [ps2id id=’bc-1′ target=”/]– Checking Card/Ticket Balance is an obligatory step for Skidata Loaded Payment. When processing transactions Activate checks balance automatically, but you can also check that manually. There are a few places where “Check Balance” button is visible.1. Settings Gear – Balance check.
– in Activate’s main menu (with items) there’s a settings gear button. Tap it to see “Balance Check” option– then, you will see a list of payment methods available for checking. Choose your Loaded Value payment
– Type or Scan Loaded Value Ticket number and tap “Check Balance” button
– Result: Ticket Balance is being checked
2. Split mode – balance check
– make an order and choose “Split” payment
– choose two/or more payment methods, i.e., cash & Loaded Value
– choose the cash amount and then enter a valid ticket number
– if needed, you can check balance using the button– if ticket balance is fine, you can tap the green “Authorize Payments” button3. Check order – balance check– add some items to the cart and tap the “Check” button
– open with CC or with name
– the check is opened, go back to the menu to add some items or choose “Closeout check” option
– if “Closeout check” is chosen, tap “Select Payment Method” button– once you enter ticket number, you can tap the green “Check” button
–see the result and then, tap the “Finalize Payment” button
– finally – “Payment Confirmed” screen should show upPAY WITH A FEW LOADED VALUE CARDS: [ps2id id=’afew-1′ target=”/]– imagine a situation, when your bill is $60, but you don’t have sufficient funds on 1 Skidata Loaded Value card. In this case, when paying $60 bill, the system will take, i.e.:
3 LOADED VALUE CARDS ASSIGNED TO ONE USER ID
1st card – $20
2nd card – $15
3rd card – $25– If all cards are assigned to same user ID, the system will treat them equally and withdraw the needed amount from all cards.
Fixed [ps2id id=’FIX-1′ target=”/]
1. Double charges fixed – we’ve added logs that can help when looking for the reason of certain errors.
Activate Android 2.9.2.2
Release Date: March 9, 2017
New
-
Liquor Control System (LCS) As the name suggests, the liquor control system allows to identify the type of alcohol (brand) that is being sold via Activate app, as well as to pour the desired amount of alco beverage.
(Activate) Preconditions – what needs to be done so that LCS works:
– LCS configured and connected to device
Basic workflow:
– Bartender selects alcohol and chooses proper amount on LCS (there are four modes to choose from: p1, p2, p3, p4)
– When bottle is inserted into LCS’ head, the bottle needs to be turned into pouring position. Then, the properly configured device starts sending data in LCS specific format
– If the measured type of beverage is found on alcohol items list (provided by external clients/services?), it is automatically added to the cart
– LCS allows to pour the selected amount
– Bartender pours one measure of alcohol to a cup and sets aside the bottle.IMPORTANT! Bartenders should quickly set aside the bottle if they don’t want to pour another drink. Always double-check the amount of items in the cart before proceeding to checkout
– If the measured alcohol does not match any of the alcohols from the list – Activate displays error messageConnect settings:
– to match the measured alcohol with an item set via Connect, we need to have the special (PLU) numbers.
e.g. item: “Ketel One” Size PLU 1 - 5001 2- 4001 3- 6001 4- 7001
probably: for the item size 1 – the prefix “5” is used, for size 2 – prefix “4”, for size 3 – prefix “6”, size 4- prefix “7”.– For LCS to work correctly, the special Lcs codes need to be set per item via Connect
– There is a new field Codes on Items to enter the expected value. This will allow to link the Lcs item with Connect
pic.1 Connect -> Items -> choose the item -> Codes -> click the “Add Code” button pic.2 Add external code -> and SaveResult: The code is created. What are the possible actions?:
a) you can edit the value for “Code” -> so the name, but Type cannot be edited
b) delete the code
Note!
Single alco item cannot have more than one LCS code assigned.
So, if you want to sell 3 different alco items with different volumes, e.g, (40ml, 100ml, 150ml), you need to create 3 items – each with a different PLU number.example:
Activate Android 2.9.2
Release Date: February 20, 2017
NEW
- Clear Cache button added.
-> Currently on Activate’s main screen, there’s a new button “Clear Cache”.
-> If stored login is available, you tap “Clear Cache” button, it will remove the previously stored login data and also the downloaded items
-> The green button (“Login with XYZ”) disappears when “Clear cache” tapped
-> Effectively the button should act as an emergency button. Normally when we have the login button saved, and we login using the text field (but for the same user), we do not download all items, only the ones changed from last download. So the only way to have the app download all the items (if something went wrong) would be to use “Clear cache” button
-> Thanks to the button, downloading items is much faster. Until you tap “Clear cache” button, each attempt to download all items takes up to 1 min - Downloading items optimization.
-> Now, when user logs into Activate for 2nd time (and subsequent logins), only changed items are fetched.
-> The app works much faster as the already existing items are not downloaded over and over again every 5 minutes. - TimeClock – Only Mode.
GENERAL:
-> Only Mode is a new Time Management feature available for shared accounts only.
-> When in this mode, Activate is used only for TimeClock management. Making orders is closed.
-> Employee accounts need to be created, have the same Vendor Role assigned (with shared accounts enabled)
CONNECT – PRECONDITIONS:
Employee Role > General
When Time Clock Only Mode = YES see what happens using the below screens:a) Log into Activate using the first employee account credentials (login + admin PIN)b) Result = employee can tap Clock In => Clocked In
c) If you want to Clock In with other Employee, tap “Back to PIN” button.d) Then, PIN view is shown again. There, you need to type another shared employee account’s pin (! this time it is not admin PIN).
e) Result => another Employee is logged in and can start clocking in
f) If you want the next Employee to Clock In – tap “Back to PIN” and repeat the steps (c-d).
- CHANGED1. Refunding items – improvements.
GENERAL:
-> When you refund a single item (one by one) in order datails view, the exclusive tax or fee is being refunded too.
-> Now, everything is clearly visible in the app and on the printed receipt.See the below screen with implemented changes.FIXED:
- Elo terminals improvements. Since Elo terminals got really slow when accessing all orders screen, we’ve introduces a solution. The date filter available on all orders screen is by default set to the current date, which makes browsing through orders much quicker.
- Custom Tender – decimals allowed.
Activate Android 2.9
Release Date: February 8, 2017
STEP2: Set Permissions. Go to Main Menu>Options>Permission Sets>Menu.Timeclock needs to be set to YES. It enables Time Management in Activate.Note!! For Venues that do not use Timeclock, it’s important to set the Timeclock to “No”. Otherwise, some errors and problems with logging in might occur on Activate.

- Allow POS off clock – enables the employee to log into the Activate account without Clocking In
- Allow POS ON break – enables the employee to log into the Activate account while on Break is switched on








GENERAL:
-> The feature allows to work in different positions based on what type of job is needed for that shift. For example, an employee who normally works as a bartender needs to work as a cashier for a shift.PRECONDITIONS:-> Before using the feature in the app, it is necessary to configure change position settings on Connect. For more info on how to do it, please refer to functional docs here http://appdate.vipserv.org/appetizedoc/2016/12/14/shiftplanner-setting-and-adding-available-positions/
-> Then, go to Connect > Options > Permission Sets > Timeclock


-> you have your Shiftplanner account properly configured
-> go to “Manage Timeclok” in the left menu-> “Change Position” button is added to Manage Timeclock view. Tap it to change your current position indicated in brackets (Warehouse)

-> when you tap “Change Position”, a list with available positions shows up. Tap to choose one of them and change

4. Enter Tips on Clock Out
-> the feature allows to add tips when an employee is tapping Clock OutPRECONDITIONS:-> You need to set the right Permission Set here: Connect > Options > Permission Sets> Timeclock

-> next, go to Manage Timeclock again and tap Clock out-> 2 fields on the Clock Out screen show up: CC Tips (not editable) and Other Tips (editable)

-> don’t forget to tap the green “CONFIRM” button to save your changes5. Require Clock In before using POS.
-> the feature is about blocking / allowing using POS depending on the current status of employee’s shift-> when Shared Account logs into Activate, the app downloads all assigned Shared Employees/Managers under Shared Logins array. It contains user PINs, IDs but also their current Time clock status: In, Out or Break.-> When user’s status is unknown, Activate checks it after he logs in using PIN with / time / status call.Screen displayed after depends not only on their status but also on Allow POS Off Clock / Allow POS On Break setup – managed from Permission Sets > Menu tab.-> for a detailed description of all possible scenarios please refer to functional docs here http://appdate.vipserv.org/appetizedoc/2015/08/28/time-management-screens-conditions/
Activate Android 2.8.11
Release Date: January 11, 2017
New
-
Quick tip
GENERAL INFO
-> That’s a new button that enables to add tip to order without need to enter Finalize Day section
-> The button allows to add tip in much faster way as some unnecessary steps are removed. Closing the order goes with much more speed and efficiency than the current process.
-> Quick Tip is visible at Thank You screen when completing orders
-> for now = Available in REST mode onlyPRECONDITIONS
If you want Quick Tip button to show up, there’re 2 things you need to do in Connect:1.2.
QUICK TIP in simple steps:
offline mode = off
a) Order Items
b) Authorize CC
c) Vouchers’are being printed (if needed)
d) transaction’s completed
e) screen changes to display the possible actions (return to menu, print itemized, print CC) + new button Add Tip/Finalize Payment



2. Scan/Swipe a code to apply discount
- to make it work, you need to have Codes & Discounts created and assigned on Connect here
- order is made -> instead of applying discount in a traditional way (manually), there’s ability to scan it with the QR code scanner attached
- scanner recognizes the code of a discount and applies it automatically to item/order. The discounts object from server also returns acceptable codes. That code list should be used to match the scanned barcode value.
- once an item is added to the cart, go to the “Discounts” view and scan the assigned code. It is added automatically.
Fixed
- Tax-exempt button functioning.
Activate Android 2.8.10.06
Release Date: January 5, 2017
Changed
- Retail Mode – cart display for YellowDog users. Cart item now displays multiline item names.
Updated views are:
– cart on main screen
– cart on EasySplit view: tab Discounts
– cart on Check view
– cart on Split by item view
Fixed
- “Assign Cash drawer” button functioning.
- Split payment made with Givex card(s).
- LED CFD PayPoint display issues.
- Refreshing items.
Activate Android 2.8.10.01
Release Date: December 15, 2016
New
1. Multiple Itemized Prints – Printing Splits using “MORE” button. When printing itemized receipts via the More button you have the option to print a consolidated receipt or individual receipts, as done for original split payments.
– There is a new flag in permission sets (screen below). By default it is set to NO.

1 split payment = Cash ($8) + transaction details – printed separately
2 split payment = CC ($7) + transaction details – printed separately– If NO, then a split order made with “MORE” button will be printed like a regular order, so one print for all payments.2. Elo VFD integration.– Elo VFD connected to iSeries
– 2 line display integration including the information that is shown on the PayPoint display, so: item, price, total, change, etc.3. Scanning promo codes.
– Available in both modes: Normal & RetailAnd how scanning promo codes works: – First, you need to have a promo code created & assigned to the correct Vendor or to the whole Venue (Connect > Codes)


Employee Role General Page (click YES)


2. Scan promo code
3. Promo code is applied to your order
4. Scanned promo code shows up in the cart (If it is “Manager” promo code, then the name of that code will be hidden)

Activate Android 2.8.9
Release Date: December 5, 2016
New
This version of Activate incorporates mainly changes in printing logic.Activate and Connect support two new groups of Permission Sets: Itemized and CC Voucher.Itemized = it’s a printout showing purchased items for all types of transactions.
CC Voucher = it’s a printout with CC transaction details, two copies are printed, one for the client and one for the merchant.
- Itemized Receipt in Permission Sets. The page contains all permission sets that control printing itemized receipts. Below – a screen showing this brand new page.
-> Red permissions – turned off (by default)
-> Green permissions – active (by default)

- two CC Voucher copies are printed out automatically
- If the order has at least 1 CC payment, a manual voucher print button will be displayed as a backup
- CC voucher printing is prioritized – that means printing the CC vouchers (2x) first, then the itemized receipt

- Connect > Employee Role > General > Auto Print button = This will control if the itemized receipt is automatically printed when the order is done.
Yes = print itemized receipt, No = do not print. - Employee Role > Checkout > Require Signature = This will control if the signature should be captured digital or paper.
Yes = digital capture, No = paper capture.- The option would only trigger if the order amount was greater than the Signature Amount value.
- Employee Role > Checkout > Signature Autoprint = This will control if a paper voucher is printed automatically.
- Yes = print 2x CC Voucher, No = do not print
- The option would only trigger if the order amount was greater than the Signature Amount value.
- REST mode should disable “Require Signature” or set to No so it is paper only
- Some gateways require printing EMV declines and EMV refunds even if printing is set to No. In the above cases, we override the print settings. Both prints can be the itemized receipt with the proper information (decline or refund).
- Split Payments – printing X copies of the itemized receipt, one for each split, if Autoprinting is enabled. “Easy Split” would only print 1 copy.
- After each partial look at the Auto Print option. If YES, print itemized receipt with all items in the tab (i.e. each partial prints all previous partials and the current partial). Basically, it keeps printing itemized receipts without payments on it.
- Closing the tab follows the same logic as a POS order.
Fixed
- Discounts printing and their visibility on receipts.
Activate Android 2.8.8.04
Release Date: November 24, 2016
Changed
- Smart terminal – Ingenico iPP350 EMV fixes related to FreedomPay certification.
- Improving server performance in case of syncing orders automatically.
Fixed
- Bug fixes.
- Offline payment issues.
Activate Android 2.8.8.03
Release Date: November 10, 2016
New
Quick Refund – with order ID
- a new possibility enabling to refund orders (using order ID) on Activate
- with order id button is always shown after tapping Quick Refund Button, and it searches order with the same venue ID as current venue
- orders that were not made on a given device can be refunded via the app
- no need to go to Connect to issue a refund
- supported refund types: returning the money (cash), money back to your CC, total order refund
- Activate should present Quick Refund button in top right corner (Main View)
Quick Refund With Order ID – Activate
- Tap Quick Refund button and enter Admin Pin
- Choose WITH ORDER ID
- type order ID that you want to refund and tap Search button – a window with order details shows up
- click Issue Refund at the bottom of the screen > choose CANCEL -> reject refund, or REFUND -> confirm refund
- if the action is successful the order details screen turns from green to yellow
- the refund is updated on Connect in Orders view
Activate Android 2.8.8.02
Release Date: November 22, 2016
New
- Refunding orders and items using order ID.
-> possibility to refund an order which was not made on a given device
-> refunding order by providing order_id
-> API call will be used to fetch order ( if order is not available in our local database )
-> search button should just fetch order, not refund it. Refund should be processed only after clicking on refund button on order details screen
-> order should be added to the database only after successful refund
-> going back from order details screen before refunding should trigger the alert showing information that order will not be stored in local database
-> printing any receipt should be possible only after refunding order, auto print settings should be also respected in this case-> Basic flow is shown in the attached mockup ( REFUND.png )
Activate Android 2.8.8
Release Date: October 27, 2016
New
- Cash Drawer Assignment.
- Cash Drawer Permissions Sets
Cash Drawer functioning will be managed mainly by the Permission Sets. There’s a new Connect section devoted to Cash Drawer settings. To access the section go to: Connect -> Options -> Permission Sets -> Cash Drawer

Basic Functioning:
-> Selected payment method – cash
-> Cashier completes an order
-> Cash drawer opens
-> Cashier cannot tap any menu item to start a new order when cash drawer opened
-> Please close cash drawer message shows up.
-> Once the cash drawer is closed, the user/cashier can continue using the app and the alert message is hidden.For blocking UI, the supported Hardware includes:
* ELO Paypoint built-in cash drawer
* TSP650 cash drawer that must be connected to printerCash Drawer Assignment Requires PIN – if set to YES, a cash drawer can be assigned only when manager pin is provided.Cash Drawer Assignment Reset Requires PIN – if set to YES, assignments can be reset only when manager pin is provided. Cash Drawer Assignment – if set to YES a cash drawer assignment per cashier can be done. If the feature is disabled all related UI components are invisible and a cash drawer operates in its usual manner.Cash Drawer Unassignment Requires PIN – if set to YES, a cash drawer can be unassigned only when manager pin is provided.
- Open Cash Drawer Button – Left Menu.
Tap the button and see the possible actions:
-> If only one cash drawer supported – it opens the drawer automatically.
-> If more than one drawer supported – under the button a list with the drawers available should show up.If cash drawer assignment (permission set) is set to YES:- User presses button
- If manager pin is required, prompts for pin
- Activate checks which drawer is assigned to the current user and opens that drawer
- If no drawer is assigned, nothing happens
- User presses button

Now that clients are using scanners for loyalty and retails mode, an easy way to check if the scanner is working has been added.The new button enables the scanner, if it was not already enabled, and then displays the results of the scan on the screen. The idea is that the user will have something to scan (a mobile phone, barcode from some item). and then, the cashier scans e.g. a barcode from some item and then shows the raw scan data.When a button is tapped, Activate shows “Please scan barcode \ Please tap anywhere to close this view”. After successful scanning text should change to “Scanned barcode text is: XXXXX \n Please tap anywhere to close this view”

Activate Android 2.8.7
Release Date: August 27, 2016
5
Changed
- Performance Improvements.
- PIN display redesigned and aligned with iOS view. It means that when using Shared Accounts on Activate, the first screen after user logs in is the PIN board. It is a fixed change and cannot be adjusted using Manage Permissions or other settings.
Fixed
- One of the permission sets – Items Sold List has been improved in the case of printing. The permission (set to YES) hides the button from Finalize Day view, and also hides Sold Items on printouts.
The setting can be found here:
4
New
1. Retail Mode
Basic info
Retail Mode is a brand new Activate Android interface for items view. Items are no longer displayed in the form of a grid list with prices and images. Instead, there’s a new search box. The search box allows to type in the name or barcode and find the desired item. There’s also possibility to scan a barcode. Retail Mode is a blessing when there’re so many items that it takes much time to browse them all.Have a look at the below screen to see the new interface.


Adding items to the cart
Follow the below steps to add an item to order. Say, I want to add item

b) unsuccessful scan -> there are no matches -> the error message “No Matching Barcodes” is displayed on the screen.** Just to be clear, Barcodes need to be set first on Connect -> Items -> Basic Information. (or imported as items list via Connect).


In this case, just tap the item (or items) you want to add to the cart.If there’s no such item that you’re looking for, the below prompt shows up


Changed
- Performance updates.
3
New
- New function that makes it possible to turn off / turn on the EMV chip reader on the Ingenico devices. Go to Connect and reach Employee Role.
If you choose Enable Credit Chip “NO” :
– EMV transactions will not be supported anymore
– the chip reader on Ingenico (external device) does not light up and there’s no “Insert Card” alert on the terminal. And what will be the consequences on Connect? The idea is that if credit chip is disabled, Connect does not receive info on chip transactions if there are any in Offline or Declined tabs on Activate.
Changed
- Removing declined tip for REST mode. So far, it has not been possible to close out the transaction from Pending closed tab if there was a declined tip on that order. The reason for the declined tip might be, e.g., insufficient funds on CC. We’ve amended that and now users are able to change the declined tip to $0.00 value and finalize the order so that it goes to Completed. To change the declined tip follow these steps:
a) create CC order, go to Pending closed tab
b) now, I want to add tip to 233462 order, but the tip value is too high for my CC funds so I receive this alertc) So, the transaction is declined. As the alert message suggests – put 0 to close the transaction. In other words – go again to Pending closed, tap Add Tip/Close Order, and change the tip value to $0.00.
RESULT: Tip is accepted, the order goes to Completed.
Fixed
- Minor bug fixes.
2
Changed
- General performance improvements.
Fixed
- Elo devices crashes when rebooting.
- PayPoint tip line printing issues.
1
Changed
- Memory usage has been improved.
Fixed
- Crash fixes.
- Problems with duplicate transactions solved.
0
New
With the release of 2.8.7 version, we have some new stuff customized:- First, there’s Open Fee function added. As the name suggests, this new feature enables to add an arbitrary amount of a fee on Activate. To reach it go to: Connect > Options > Custom Fees.


2. Open discount available. Similarly to Open (or Custom) Fee – it enables to add an arbitrary discount to a given item or to the whole order. Go to: Connect > Discounts and click “Create”.

But – that’s not all. Now, a few more things need to be configured to make your discount work.

2. If your items are grouped under separate categories – the assignment can be applied to a particular group.
3. When you decide that the discount is applied to one item only – click on Level – item and choose the right items.
And below, if custom fee enabled – the look on Activate

The ability to define cash-equivalent payment types with a conversion ratio. The conversion ratio will define how many dollars clients need to gain one unit. On Connect, Conversion rate needs to be set, so, e.g. conversion = 2, means $1 = 2 Payment Units.To reach it on Connect go to: Options > Custom Tender.




Fixed
- Bugs & crash issues fixed.
September 14, 2016
2
New
- New payment type introduced – Fortress loyalty cards that are now RFID-based. RFID means that unlike barcode or magnetic stripe cards, Fortress will be using radio waves to identify the payment automatically, in a short time, and with little human intervention.
1
New
- Manager cards have new functioning. Currently, it is possible to just swipe the manager card (encoded with individual pin) through the integrated mag swipe instead of tapping the code to authorize discounts. So a brief example of how it works: after ringing in items, promo code is written down and manager card can be swiped for discount the total amount to, e.g., 0 (in case of 100% discount).
Fixed
- Offline printing fixes.
Activate Android 2.8.5
Release Date: July 14, 2016
5
4
New
- Auto Print Receipt handling. To print the order (transaction finalized using CC) when AutoPrint mode is off you need to follow the steps shown below and set it on Connect first. (Connect -> Options -> Employee Roles)
With such settings on, CC orders with amount bigger than “Signature Amount”, will be printed out (in this case it does not matter whether Auto Print is off/on). - If you want your printouts to have a signature line included on receipt, the correct permission set (YES by default) is needed.
Changed
- A small but handy improvement in Activate’s buttons functioning. Until now, tapping buttons correctly was kind of challenge as the most responsive point was placed on the function’s name (the white text). Now, once you tap the button anywhere, it responds immediately. Improved buttons are those showing items, payment types, promo codes.
Fixed
- Bugs/crashes detected and fixed.
3
Changed
- Finalize Day printout has been improved. Vendor Name, Current Date and Time along with Employee Name have been added to the existing info. To print it go to: All Orders>Options.
- Finalize Day screen updated. Now it is possible for the entire vendor to see 3 types of totals: Local Totals, Server Totals and Vendor Totals.
Fixed
- Issues with cash drawer while making partial refunds.
- Quick refund.
- Orders for shared users now respect the Submit By setting.
2
New
- It’s great to announce that EMV payment method works just fine. Additionally, EMV receipts have been improved and now they have all the required info.
- Check numbers introduction. First, what are they used for? Well, it helps the app to identify individual orders. It’s like finding your lost keys in a pretty messy room in no time. How does it look like and how it can be set from Connect?


Fixed
- PIN swipe on Magtek encrypted (a type of a swiper).
- USB cash drawer unruly opening. Now, after the update, cash drawer functioning is improved.
1
New
- Admin PIN requirement for deleting items from checks.
Fixed
- Bug/crash fixes.
- Fix for employee card not working on logout PIN pad.
- Fix for manager card not working for admin actions.
Activate Android 2.8.4
Release Date: July 8, 2016
New
- Android PayPoint device has been integrated.
PayPoint (full POS stand) has integrated printer, cash drawer, barcode scanner, as well as 2 line CFD (Customer Facing Display) where line 1 shows purchased items and line 2 shows order total. - Customer Facing Display tablet integration – pos stand has an additional customer-facing color display on which customers see ordered items, total and additional payment information and can sign their order with signature. Everything live.
- ELO PayPoint cash drawer opening mechanism has been integrated.
Changed
- ELO PayPoint printer – receipt details have been improved. Additional lines with information have been added.
- Quick Checkout process has been improved.
Fixed
- Issues with opening check order have been resolved.
Activate Android 2.8
Release Date: May 25, 2016
New
- Open Price item and Weight item added. Set up in Connect>Main Menu>Items>Items>Item Info Tab.
- Open Price – Allows the cashier to enter the price on the POS
- Weight Item – Allows the cashier to enter the weight of an item to calculate the price on the POS
- Weight Units – Allows for selection of the units (e.g. Ounce, Pound, etc. )






Fixed
- Tip at checkout calculations improvement.
- Restrict single modifier switch error.
- Offline limit exceeded workflow corrections.
- Orders view, and Finalize Day manage permissions restored.
Activate Android 2.7.5
Release Date: May 12, 2016
New
- Force logout after transaction for shared accounts feature is now available. Enable in Connect Main Menu>Options>Employee Roles>Force Logout After Transaction.
Changed
-
Restaurant mode workflow improvements. Tipping module reliability upgrade.
Fixed
- Cash drawer, Printing and Inventory management permission has been restored.
Activate Android 2.7
Release Date: April 25, 2016
New
- Push notifications functionality has been added.
Fixed
- Memory usage improvement.
- Split payment fixes – Credit Card is no longer charged twice after changing payment on split.
- Improved app reliability – crashes in Inventory, Finalize Day, Signature and Check payments.
- Ingenico iPP350 swiper handling – invalid card error in Main Menu.
- Long receipts being cut on prints.
Activate Android 2.6
Release Date: April 11, 2016
New
- Employee swipe to login available for employee identification. Up to 20 alphanumeric characters are available as an admin or employee PIN. There’s a possibility to log in with card swipe, or manually typed 4 digits PIN. Also, manager is able to swipe his card for authorization purposes, e.g. cash drawer pop-up, refunds. Only MagTek devices supported.
- New split type – Split by Amount. Select Split payment type>Split by Amount and freely divide order total into preferable parts.
- Barcode visible on the printed receipt.
Set up in the Connect Main Menu>Options>Vendor Roles>Printing Tab.
1D – if enabled (Order Number Barcode), Order ID/Check number, no additional text.2D – QR code, uses the Custom barcode Text field.
Fixed
- Sold Out items marking improper behavior fix. Sold Out modifiers and Sold Out inventory items were not displayed correctly.
- Seat loading fix. Now, seat loads quicker.
- Rounding values fix. The decimal values are displayed properly, with 2 decimal places.
- Memory usage improvement.
- Barcode scanner behavior minor fixes.
Activate Android 2.5
Release Date: March 25, 2016
New
1. ELO iSeries integration.2. Cash Bank feature became available to Activate Android users. You can log in and enter Cash Start value as a shift start level.






Changed
- Cash drawer opening speed up with Autoprint enabled. Cash drawer opens before the printing ends.
Fixed
- No order summary on the signature and seat selection screen fix.
- Crashes regarding Prints and Item Grid.
Activate Android 2.4
Release Date: February 25, 2016






- item images resolution display upgrade

- Split By Percent slider adjustment






- Tip appearance workflow corrections. Tip was shown even when disabled.
- Signature screen corrections. The signature was not shown even if the transaction exceeded the required amount.

Activate Android 2.1
Release Date: September 17, 2015
- Support for new payment type: Submit with no payment.
- Quantity of items added to Cart can be changed with Quantity button.
- Item in Cart can be tagged as Comp/Spill/Promo/House with Item Level Discount promo code.
- Diagnostics issues: Forced check-in and sending diagnostic info.
- Offline Modes logic.