Connect Settings: Venue

Venue 

General

• Venue Image: An image can be uploaded here for the Venue's Mobile Ordering section. (Optional)
• Venue Name: The name of the Venue that will be displayed on all Reports and the Mobile App if applicable.
• Region: State where the venue is located.
• Venue Status: The venue must be open in order to take and complete orders. When the venue is closed, orders can not be taken.
• Time Zone: The time zone of the Venue.
• Training Mode: Enable to simulate real scenarios without charging credit cards for the sales. 
• Currency: The currency the Venue accepts.
• Is Campus: If the Venue is on a College Campus, set to 'Yes.'
• Event Based: Enable if the venue will use Events with Cash Management; Disable if Cash will be tracked without events.
• Address: Enter the physical address of the venue. 
• Phone Number: Enter a contact number for the venue.
• Display Name: Enter a display name if it is different than the Venue name.

Note for Training Mode: It is important to turn Training Mode to Off at the start of the event. If any orders are taken in Training Mode during a live event, transactions will NOT be recorded.

Venue Inventory

• Add Inventory back on Refund: Enable if the stock should be added back to Inventory when processing a Refund.
• Cost After Receiving: Set the Cost of Goods to show the last price paid or the weighted average of the cost for past purchases.
• Auto-Calculate COGS: This will calculate the cost of goods for inventory automatically.
• Disable Standsheet Adjustment (aka Perpetual Inventory): Enable to add an adjustment column within Stand sheets.
• True Up Default:  This will determine the default count value setting within the true-up module.
  • Current: This will pull the current on-hand values for the items at each location.
  • Required: Each item will require an inputted value before completing the True-Up
  • Zero: All on-hand counts will be reset to zero for the locations included in the True-Up event.
• Supplier Number: Determine if a Supplier Number is required when creating new Inventory items. 

Item Countdown

Item Countdown: Enable to allow users to see sold out items update in real-time.

Alcohol

• Alcohol Cutoff Time: The time alcohol should be cut off for all Vendors in the Venue.
  • It helps to automate the process, but should not be relied upon exclusively.
• Alcohol: Disable to immediately cut off the sales of alcohol for all Vendors in the Venue.
  • Enable to allow Alcohol sales at all locations.

Reports

• Reports Based: Determine how Transactions that were uploaded after the day of the event will be pulled into reports.
  • Date Taken: The transactions uploaded after the date of the sale will be reported on the date the transaction took place.
  • Date Completed: The transactions uploaded after the date of the sale will be reported on the date the transaction was completed.
• Analytics by Layout: Allows reports to reflect sales based on selected layout.
• Report Refund: This will determine how refunds will report within connect. 
  
  • Date Refund: Refunds will be reported by the date the order was refunded. 
  • Date Order: Refunds will be reported by the date the order was taken. 
• Ledger Reporting: Refunds will be reflected within the server totals for the day they are returned when enabled. 

User

• Username: The admin username that has access to the main Connect account for the venue.
• Email Address: The admin email address that has access to the main Connect account for the venue
• Old Password: The old password that was used. 
• Password: Enter a new password along with the old to change the current.

Financial

• Please contact your Account Manager or Appetize Support to edit Financial or Gateway information.

Skidata

• Skidata refers to the loyalty points feature that differs from venue to venue. 

Timeclock

• Appetize integrates directly with Humanity for employee time clock functionality. Please contact your Account Manager for more information.

Twitter

This feature is no longer supported.

Parking Passes

This feature is no longer supported.

Extras

• Wristband PIN required: Enable if wristbands will require a PIN to process transactions.
• Use Loaded Ticket: Enable or disable the use of loaded tickets within the system. Please contact the Account Manager to input the loaded ticket information. 
• Complete Pending Orders: Select to complete any Pending Orders.
  • Note: This will only close Pending Orders at the KDS. It will not close Restaurant Mode orders that are pending awaiting the Tip entry.
• Support Email Address: When customers receive emailed receipts or place mobile orders, those emails will be routed to this email address. 
• Control PHP Mode: This feature is no longer supported.
• Day Start Time: Default reporting start time.
• Day End Time: Default reporting end time.
• Trim Alpha Characters From Stored QR Codes: It makes the QR code concise and delete extra characters from QR codes saved in the system. 
• Tip Tender Toggles: All of these toggles can determine if a tip method is available or not. 
• Blacklist Credit Cards: Cards can be blacklisted in the system and never be accepted due to declines, fraud, etc. 
• Interact Theme: Relates to the Interact Kiosk application.