Enterprise - Terminal Accounts

Appetize Academy - Terminal Accounts

Want to learn more about Terminal Accounts? Check out this course in Appetize Academy for more info.

Terminal Accounts are created to log into Activate or Interact with the designated vendors.

Note: Prior to creating Terminal Accounts, Terminal Roles must be created.

Create Terminal Account 

1. Click the Terminal Accounts icon under the Accounts section on the Corporate Dashboard. 
   
   
   
   
2. Click the blue Add Terminal button.
3. Select Terminal as the Type.
4. Enter Terminal Account Information.
   • Name: Name of the Vendor or Stand/Location.
     • A recommended practice is to add * to the Name so the terminal accounts are listed first.
       • Ex. *Concession 101
     • This also makes it easier to filter or exclude the accounts when performing mass vendor assignments through the Account Import/Export process.
   • Known As: How the Vendor will display on the terminal.
   • Login ID: A unique username is required for each account. 
     • A recommended practice is to use an acronym for the venue followed by all or part of the Vendor name.
       • Venue: Ops Playground 
       • Vendor: Concession 101
       • Example Login ID: OPConc101
   • Password: This will be entered at the device to access the terminal account.
     • A generic password can be used to access all terminal accounts (1234).
   • Admin Pin: The Admin PIN is used by managers to authorize restricted actions such as opening the cash drawer, authorizing refunds, and running the finalize day reports.
     • Create a pin between 1-36 digits (Ex: 8000).
     • It is a best practice that the same Admin PIN be used for all accounts.
   • Employee Pin: This number is used as another layer of security and usually contains four digits.
     • Not required to login to the terminal.
   • External ID: Optional to use with an external system. 
   • User Roles: Select the Terminal Role to be associated with this Account.
   • Code: Optional, depending on the venue needs.
   • Force code reset:  Account is set to force code reset.
   • Is Temporary: Set start and end days for this account if needed.
     
     
5. Select the Vendor Assignment tab.
6. Click the Checkmark to assign a vendor.
   • Note: Terminal Accounts can only be assigned to one vendor. 
7. Click the blue Save button.