Overview
Item restrictions are available to give the end-user the ability to restrict the sale of items and categories by age or external integration requirements. An example is if alcohol items are added to an order, this will prompt an age validation window before the execution of the sale.
Create Item Restriction
Click the Item Restrictions option from the Items subcategory in the Connect Enterprise dashboard.
- Click the blue Create button to open the Add Restriction modal.
Note: All Fields in this menu are Required to create an Item Restriction
- Type - Currently there are two types of Restrictions to choose from, External and Age.
- External is used for 3rd party integrations.
- Age is used for an Age Restriction.
- Name - This field is used to identify the restriction you are creating
- Value - This is equivalent to the age threshold needed to buy the item with the applied restriction
- Ex. enter 21 if a customer needs to be 21 years or older to buy the item being purchased.
- Type - Currently there are two types of Restrictions to choose from, External and Age.
- Click the blue Save button in the bottom right corner.
Assign Venues
After creating, the Restriction needs to be assigned to the venue where it will be implemented.
- Click on the Restriction that was just created.
- Navigate to the Assigned Venues tab.
- Click the blue Add Venue button to assign the venues.
- Unassign venues from this menu by clicking the Unassign button.
Configure Vendor Roles
Once the restriction is applied to the venue, go to the Vendor Roles to configure the vendor to prompt for the restriction once the item is selected to add to an order.
- From the Enterprise Dashboard, select Vendor Roles under Location.
- Search for and select the Vendor Role that needs to be updated.
- Click the Restrictions tab.
- Click on the Pencil icon to the right Prompt At Item.
- Toggle to Yes and it will automatically save the changes.
Enable Restrictions on Permissions Sets
Once the Vendor role is configured to prompt for the restriction, the Permissions Sets assigned to the terminal role need to be updated.
- From the Enterprise Dashboard, select Permission Sets under Account.
- Search for and select the Permissions Sets that needs to be updated.
- Click the Main View tab
- Show age verification must be toggled to Yes
- Alert on Alcohol Item must be toggled to Yes
- Show age verification for alcohol items must be toggled to Yes
- Select Save to finalize the changes.
Configure Restrictions on Items
To apply the restriction to an item follow the steps below.
- Select Items on the dashboard under the Items section.
- Search for and select the item that needs a Restriction.
- Click on the Details tab.
- Click on the Pencil icon to the right of the Age Restriction field.
- Select the Restriction from the dropdown list and it will automatically save the changes.