FreedomPay - Viewing Transactions

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  1. First, please log into the FreedomPay portal by visiting https://enterprise.freedompay.com/Login and logging in with your credentials.
  2. Once logged in, click on Batch > View Transactions:

    Screen_Shot_2020-03-24_at_3.18.44_PM.png

  3. Next, please select the Venue under the Navigation section on the left.
  4. Once you've selected your Venue, you can now search for transactions.
  5. Under Search Transactions, please navigate to the Invoice No field.
    • In this field, you can paste an Order ID from Connect to search the corresponding transaction in FreedomPay (don't forget to adjust the date range):

      Screen_Shot_2020-03-24_at_6.20.37_PM.png

  6. After clicking search (above), you can now see the transaction details. Here you can see if the transaction was captured or if any errors occurred:

    Screen_Shot_2020-03-24_at_6.22.58_PM.png

  7. Other filters that can be used include the Account Last 4 for the last 4 digits of the credit card, the Request ID for the corresponding Transaction ID or a date range using the Start Date and End Date filters. 

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