Suites – Appetize

Appetize Academy - Setting up Suites

Want to watch some quick videos on this topic? Check out this course in Appetize Academy for more info.

The Appetize Suites module is designed to simplify the day to day operations of suites management. It brings together all aspects of guest ordering into a single, easy to use module that fits into your Appetize ecosystem seamlessly.

Setting Up Suites - Appetize Academy

Want to watch some quick videos on this topic? Check out this course in Appetize Academy for more info.

Configuring Suites Vendors

Suites Vendor Roles and Vendors must be created for printing purposes. This is where you establish KDS routing to pantries and kitchens. Please see Suites - Creating a Vendor to complete that process.

Adding Items to Suites

Items that will be used in the Suites Module need to be flagged as Suites items. Please reference Suites - Adding Items to add those items.

Adding Suites to Events

Event Types are directly correlated to the Suites Preorders Menu. After Suites have been added, the Event Type must be created. Please see Suites - Creating and Using Event Types.

Configure Suites PreOrder Settings

To configure the Suites module settings, please reference Suites - Settings.

Suites and Suite Holder Accounts

Create Suites

Specific suites are assigned to specific vendors. This will route the items to the KDS/Pantry. Please reference Suites - Adding Suites to go through the process of creating and assigning suites.

Create Suite Accounts

Suite Holder Accounts are created and assigned to specific Suites based on Event Type. Please reference Suite Holder Accounts and Assigning Suites.

Suite Users Configuration

Suite users can be added to each Suite Holder account for access to submit or manage orders in the PreOrder portal. Please reference Suite Users to go through the user account process.

Configure Suites Menu

To be able to make a Suite Order, you need to create Menu(s). Please reference Suites - Adding Menus.

Suite Delivery Schedule Configuration

Suite Delivery schedules are a collection of times during an event a customer can have their PreOrder items delivered. Please reference Suites - Delivery Schedule.

View PreOrders

In Connect, click Suites
Select PreOrders from the collapsed menu
All submitted PreOrders will be listed.
Use the Event Start Date and Event End Date to set the date range.
Choose the event from the Event Name dropdown.
The Suite Order Number, Customer Name, Event Name, Date, Vendor, Payment Method and Suite Name will be displayed.

The PreOrder can be downloaded, printed, pre-authorized and processed.

The Event Order Report and Kitchen Production Report by Suite is also available to download for each individual order. For more information regarding Suites reporting, please see Running Suites Reports.