- Log into BridgePay via https://gateway.itstgate.com/.
- Next, click the 'Find Transactions' link
- Then, click the 'Credit' link
- Set the date range to search and any other criteria that is applicable.
- Uncheck the box for 'Exclude Void'
- Set Status to 'All'
- Click 'Submit' to see the results.
- To export the transactions, select the Report Format drop down, choose Excel and then Download Page.
To Search For A Specific Transaction:
- After entering the applicable Start Date and End Date, enter the Order ID number in Connect for the transaction into the Invoice Number field.
- Uncheck the box for 'Exclude Void'
- Set Status to 'All'
- Click 'Submit' to see the results.
Notes:
- Type the card holder's name (IN ALL CAPS) in the 'Card Holder' Field if searching by name
- Enter the last 4 digits of the Credit Card in the second box of the 'Card Number' field
- The Connect Order ID can be entered in the 'Invoice Number' field if searching for a specific transaction.