Void Groups

What is a Void Group?

Void Groups allow users to select and track the reason why an order is refunded or voided (Ex: Manager Void, Exchange, Waste, etc.).

How to create a new Void Group

1. Log in to Connect and click Options in the left side menu.
2. Select Void Group from the menu.
3. Click Add Void Group in the top right corner.
4. A window will appear to fill in the name of the new Void Group as well as the type.
   
   

How to Add Voids to a Void Group

1. Once the above steps have been completed, click on a specific Void Group to open up the options.
2. Click on Add Void
3. Enter a name.
4. Select Save Void.
   
   
5. Click Edit to update a Void.
6. Click Delete to remove a Void.
   
   

How to Add a Void Group to a Vendor Role

1. Log in to Connect and click Options in the left side menu.
2. Select Vendor Roles from the menu.
3. Select a role to edit.
4. On the General tab, select the Pencil icon to assign the Void Group.