Void Groups

What is a Void Group?

Void Groups allow users to select and track the reason why an order is refunded or voided (Ex: Manager Void, Exchange, Waste, etc.).

How to create a new Void Group

1. Login to Connect and click 'Options' from the left side menu.
2. Select 'Void Groups' from the 'Options' drop down and then click 'Add Void Group.'
3. A pop up window will appear to fill in the name of the new Void Group as well as the type.

How to Add Voids to a Void Group

1. Once the above steps have been completed, click on a specific Void Group to open up the options.
2. Click on 'Add Void' and then enter the new Void's name and hit 'Save Void.'
3. Remove a Void from a Void Group by going into the Void Group and clicking 'Delete.' 

How to Add a Void Group to a Vendor Role

1. Login to Connect and click on 'Options' from the left side menu.
2. Select 'Vendor Role' from the 'Options' drop down menu and then select the specific role.
3. Go into the 'General' tab and select the Void Group from the drop down menu.