Sometimes it is necessary to uninstall Activate Android in order to successfully install a new or different version.
Note: Please work with Support prior to uninstalling to ensure the correct version has already been pushed to the device.
Uninstall Activate in Android Settings
- Press the two buttons at the bottom right underside of the terminal screen simultaneously (or hold the power button down for 2-3 seconds).
- A control panel screen will appear asking for the password to the device (default password is 1elo).
- At the bottom of the screen, select Apps then Settings > Apps > Activate.
- Select the Uninstall button in the upper right.
- A message will appear confirming that uninstall, select OK to continue.
- Once the uninstall is complete, hit the X in the lower right to return to the main Elo menu. Then select Cancel on the password window.
- The device will go to the Elo loading screen while Activate re-installs.